We differentiate ourselves by carefully and continuously re-investing our resources into our five keys strengths; Our People, Our Processes, Our Knowledge, Our Relationships and Our Infrastructure.

Our People:
Our people are our most valuable asset.  From trainee recruiters through to our CEO, we all play a part in delivering what we believe to be an exceptional service. We invest heavily in attracting, developing and retaining the best people, providing a work environment that encourages professionalism, teamwork, commitment and success. 
With a fully comprehensive training program, monthly appraisals and a team-based structure, we ensure every employee is empowered to exceed their clients’ expectations and outperform their competitors. We implement career development programs that recognise achievement, aid career advancement and encourage input into building a business that continues to grow and give even better service. This means when you work with a RockCrest recruiter you can be confident they will possess the knowledge, commitment and support to fulfil your requirements.

Our Processes:
At RockCrest we have developed a broad range of policies and processes to ensure we remain at the forefront of technology recruitment. Through continuous evaluation and innovation our techniques in attracting, assessing and engaging the best and brightest IT talent continue to evolve and develop. Whilst remaining objective and thorough our processes are also flexible, accommodating each client or candidate’s specific needs. Whatever your requirement, the processes we have developed at RockCrest have proven to meet even the most challenging hiring campaigns.

Our Knowledge:
A distinct advantage of using RockCrest is our unique ability to quickly and accurately match IT professionals to career opportunities. We achieve this by meticulously gaining detailed and precise knowledge of both our clients’ requirements and our candidates skills, experience and aspirations. Combined with our extensive market knowledge, hiring experience and team approach, our knowledge empowers us to make informed and accurate decisions when introducing a perfect match.
From open discussions, questioning and listening to interviewing, testing, assessing and verifying, the greater our knowledge the better placed we are to exceed expectations.

Our Relationships:
In an industry so deeply focused on people and reputation, the relationships we forge, cultivate and sustain are crucial to our success. Through close working relationships with hiring managers and technology professionals we transform service excellence, integrity and personal care into successful placements and our most powerful marketing tool – referral. We are awarded more assignments by clients and place more candidates through referral than any other source. Long term, valuable relationships are not only the key to a stable recruitment business but through referral they are the source of new business development and new opportunities to extend our reputation for excellence.

Our Infrastructure:
Crucial to our service delivery is the infrastructure that supports the day-to-day operations and future growth of our business. Functional offices, effective IT systems, intense training and a supportive corporate structure all aid the consistent delivery of a truly valuable and effective service.   
Just as we partner with our clients and candidates when delivering the best solutions, we also partner with the best suppliers to help deliver them. From technical testing software through to front office resume management and back office payroll applications, we procure and integrate the best business systems to increase efficiency and effectiveness, passing on these benefits to our clients. We partner with hundreds of job sites to ensure vacancies receive maximum exposure, as well as partner with job posting and applicant monitoring suppliers to ensure efficiency and effectiveness when attracting relevant applications.
By enjoying long-term relationships with the staffing industry’s leading suppliers we are kept informed of new developments, new technologies and new ways to improve.